About SNM Support
Your trusted IT partner in Sofia — with more than 10 years of experience supporting businesses, medical centers, and home users.
Who we are
SNM Support is a professional IT company specializing in support for computers, networks, video surveillance, and websites. We work with medical centers, small and medium businesses, and home users, offering solutions tailored to each client’s specific needs. Our mission is to provide fast, high-quality, and accessible IT help for everyone — whether that’s an organization with dozens of workstations or a user with a single laptop.
Our team
Mitko Petrov
Software, web development & systems
Eng. Svetoslav Dzhinski
Networks, video surveillance & infrastructure
What makes us different
Medical equipment experience
We work with leading providers of medical equipment and software in Bulgaria and know how to adapt quickly in any hospital or clinical IT environment.
Fast response
We answer calls within 20 minutes. For urgent cases, we arrive on-site the same day.
Transparent pricing
You know upfront what you’ll pay — no hidden fees. If we don’t solve the problem, you don’t pay.
Individual approach
Every client is unique. We listen carefully and offer solutions that actually work for you.
Remote and on-site support
Most of our work is remote — fast and efficient. We come on-site whenever needed.
Our clients
Medical centers & hospitals
Full IT support, integration with medical equipment, data security, and backup systems.
Small & medium businesses
Computer support, networks, websites, software, and video surveillance.
Home users
Remote assistance, software installation, troubleshooting, and consulting.
Our values
Quality
Every task is carried out professionally and with attention to detail.
Speed
We understand your time is valuable. We respond quickly and work efficiently.
Communication
We speak clearly — explaining what the problem is and how we’re solving it.
Trust
We build long-term relationships based on honesty and transparency.
Security
Your data and systems are in safe hands.
Ready to work together?
Whether you’re a business with dozens of employees or a home user with a single computer — we’re here to help.
Free consultation